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Educational Program Highlights
Tuesday, Oct. 6
10:45-11:45 a.m., LEED-EB: OM Update -- The Green Cleaning Drivers
Speaker: Steve Ashkin
The U.S. Green Building Council's Leadership in Energy and Environmental Design program is accelerating in the marketplace, but there have been significant changes in the last year to the Green cleaning credits. Explore those changes and become the expert your customers are looking for.
2:45-3:45 p.m., Economic Forecast 2010: What the Future Holds
Speaker: Alan Beaulieu
What can we expect in 2010? Will the stabilization act give America that much-needed boost? Beaulieu will answer these questions and tell you how to position yourself to take full advantage of the recession. Then review a list of reliable, easy-to-track leading indicators that will help ensure you always know what to expect from the economy at least six months out.
2:45-3:45 p.m, Become a Rainmaker Even in a Drought Market
Speaker: Al Bates
The automatic growth in economic activity has given way to a much more difficult economic climate. Distributors need to turn their attention from filling orders to managing every aspect of their business when sales are sluggish. This program will focus on three issues -- generating maximum profits from sales in a slow-growth period, managing gross margin properly, and rethinking payroll costs. If these areas can be addressed in new ways, then profits can be assured, regardless of economic conditions.
2:45-3:45 p.m., Unlock Trapped Cash with Dead Stock Planning
Speaker: Jason Bader
For the wholesale distributor, dead stock just happens. It tends to be one of the most universal challenges in our industry. Many of us take halfhearted stabs at reducing the amount -- usually in times of low cash flow. What we really need is a plan of action to turn these captive dollars into investable cash. Learn how to identify current dead inventory and prevent new streams of dying product.
Wednesday, Oct. 7
8:45-9:45 a.m., The Leadership ACE: Attitude, Character and Enthusiasm
Featured Speaker: Mike Ditka
Former NFL coach Mike Ditka delivers a powerful presentation that highlights the key characteristics people need to achieve their personal and professional goals. With his firsthand experience, clear illustrations and humorous anecdotes, he shows why he is considered one of the best motivational speakers in the NFL.
11-11:45 a.m., Become a Bidding Genius: Ways to Win Over New Customers
Speaker: Steve Spencer
Knock the socks off prospective clients with proven techniques from a master of cleaning and interior maintenance. Learn the finer points of walk-throughs, answering RFPs and RFQs, and putting together a bid package that will stand out in your customer's mind.
Thursday, October 8
8:30-10 a.m., Keynote Address: Donny Deutsch
Don't miss legendary advertising guru and television personality Donny Deutsch as he addresses ISSA/INTERCLEAN® North America 2009 attendees.
10:15-11 a.m., ISSA Research Update: Next Steps in the K-12 Clean Standard
Speaker: Dr. Steve Spivak, CIRI Science and Research Chair
ISSA has embarked on a project designed to establish a uniform, science-based definition of "clean" specifically targeted to K-12 schools. This session will provide an overview of ongoing research intended to help define clean as well as determine the recommended method for scientifically measuring cleanliness in educational environments.
11:15 a.m.-12 p.m., Frugalisms: Creative Concepts in Facilities Leadership During Tough Times
Speaker: Alan Bigger
Facilities service providers are challenged each day to provide quality services at decreasing costs. Learn strategies you can apply within your organization to be cost-effective and competitive in today's marketplace. You'll walk away with bright ideas you can utilize to position your organization for an optimistic future, regardless of the economic gloom you may hear about.
Friday, Oct. 9
8:45-9:30 a.m., Overview of the Illinois Green Cleaning Schools Act
Speakers: Mark Bishop, deputy director, Healthy Schools Campaign; Kate Tomford, director of sustainability, Office of Governor Pat Quinn
Effective May 9, 2009, all Illinois K-12 public and nonpublic schools are required to comply with the Illinois Green Cleaning for Schools Act. This session will provide an overview of the impetus behind the Illinois Green cleaning legislation and an overview of the requirements and recommendations set forth in the Illinois Guidelines and Specifications for the Green Cleaning Schools Act.
